Terms of Service
Last updated: December 2024
1. Acceptance of Terms
By accessing and using the Vitalis Natural Health website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Vitalis Natural Health reserves the right to modify these Terms of Service at any time without prior notice. Your continued use of the Service following any such changes constitutes your acceptance of the new Terms of Service.
2. Description of Service
Vitalis Natural Health provides natural health products, supplements, and wellness information through our online platform. Our service includes product information, health resources, customer support, and e-commerce functionality for purchasing natural health products.
We strive to provide accurate information about our products and their potential benefits, but we do not provide medical advice. Always consult with a qualified healthcare professional before starting any new health regimen or using our products.
3. User Accounts and Registration
To access certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept all risks of unauthorized access to your account
- Notify us immediately of any unauthorized use of your account
4. Product Information and Orders
All product descriptions, specifications, and prices are subject to change without notice. We make every effort to ensure the accuracy of product information, but we cannot guarantee that all information is error-free.
When placing an order, you agree to:
- Provide accurate billing and shipping information
- Pay all applicable charges and taxes
- Comply with all applicable local, state, national, and international laws
- Verify that you are legally able to purchase the products you order
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
5. Shipping and Delivery
Shipping times are estimates and not guaranteed. Actual delivery times may vary based on location, carrier, and other factors beyond our control.
Risk of loss and title for items purchased from Vitalis Natural Health passes to you upon delivery to the shipping carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
International shipping may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional charges are the responsibility of the recipient.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may return unused products within 30 days of delivery for a full refund.
Return conditions:
- Products must be returned in original packaging
- Items must be unused and in sellable condition
- Return shipping costs are the responsibility of the customer
- Refunds will be processed to the original payment method
- Custom or personalized items cannot be returned unless defective
To initiate a return, please contact our customer service team with your order number and reason for return.
7. Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To spam, phish, pharm, pretext, spider, crawl, or scrape
- For any obscene or immoral purpose
- To interfere with or circumvent the security features of the Service
8. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Vitalis Natural Health and its licensors. The Service is protected by copyright, trademark, and other laws.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy. Our Privacy Policy explains how we collect, use, and protect your information when you use our Service.
10. Disclaimer of Warranties
The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, Vitalis Natural Health excludes all representations, warranties, and conditions relating to our Service and the use of this Service.
Nothing in this disclaimer will limit or exclude our or your liability for death or personal injury resulting from negligence, limit or exclude our or your liability for fraud or fraudulent misrepresentation, limit any of our or your liabilities in any way that is not permitted under applicable law, or exclude any of our or your liabilities that may not be excluded under applicable law.
11. Limitation of Liability
In no event shall Vitalis Natural Health, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
Our total liability to you for all damages arising out of or relating to your use of the Service shall not exceed the amount you have paid us in the twelve (12) months immediately preceding the event giving rise to the claim.
12. Health Disclaimers
The products offered by Vitalis Natural Health are nutritional supplements and are not intended to diagnose, treat, cure, or prevent any disease. The information provided on our website is for educational purposes only and should not be considered as medical advice.
You acknowledge and agree that:
- You should consult with a qualified healthcare professional before using any of our products
- Individual results may vary when using our products
- We make no medical claims regarding the effectiveness of our products
- You are solely responsible for any health decisions you make based on information from our Service
13. Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the Service will cease immediately. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Slovakia, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved through the courts of Slovakia. You consent to the jurisdiction of such courts for the resolution of any such disputes.
16. Contact Information
If you have any questions about these Terms of Service, please contact us using the information below:
Company Name:
Vitalis Natural Health
Address:
Námestie SNP 10, 974 01 Banská Bystrica, Slovakia
Phone:
+421 483 01 44 14Email:
[email protected]Business Hours:
Mon-Fri: 9:00-17:00, Sat: 10:00-14:00
17. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.
18. Assignment
We may assign, delegate, or otherwise transfer our rights and obligations under these Terms without your consent.
You may not assign, delegate, or otherwise transfer any of your rights or obligations under these Terms without our prior written consent, and any attempted assignment or transfer without such consent will be null and void.
19. Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The waiver of any such provision will not constitute a waiver of any other provision of these Terms.